Shipping policy

**Shipping Policy**

At Mode Marco, we are committed to ensuring that each item you receive meets our highest standards of quality and condition. Here’s how we handle shipping:

1. **Order Processing Time:**
   - All orders are processed within 1-5 business days from the date of purchase. During peak seasons, processing may take up to 10 business days.

2. **Verification of Product Quality:**
   - Before shipping, each item undergoes a thorough quality check to ensure it meets our standards. This includes inspection for defects, sizing accuracy, and overall quality control.

3. **Shipping Methods and Rates:**
   - We offer a variety of shipping options to accommodate your needs, including standard and expedited shipping. Shipping rates are calculated at checkout based on the destination and weight of your order.

4. **Tracking Information:**
   - Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can track your package through the carrier’s website using this information.

5. **Delivery Times:**
   - Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 5-10 business days within the contiguous United States. International orders may take longer.

6. **Shipping Restrictions:**
   - We currently ship to addresses within the United States and select international destinations. Please note that some items may be restricted from international shipping due to import/export regulations.

7. **Lost or Damaged Packages:**
   - In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order as quickly as possible.

8. **Order Changes and Cancellations:**
   - If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. Once an order has been processed for shipping, changes may not be possible.

9. **Returns and Exchanges:**
   - For information on returns and exchanges, please refer to our Return Policy.

10. **Contact Us:**
    - If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at contact@modemarco.ca.